Return, Refund & Cancellation policy

Return Policy

Orders delivered & accepted by the customer cannot be returned. In case you feel the order is not as per specification, please contact our customer care team immediately in 24 hours.

Refund Policy

dscexperts.com does not refund any fees paid towards the issuance of a Digital Certificate after application Number Generation or the issuance of the Certificate.

dscexperts.com may refuse to issue a Certificate to any person, at its sole discretion, without incurring any liability or responsibility for any loss or expenses arising out of such refusal. Upon a refusal to issue a Certificate, dscexperts.com will refund to the Certificate Applicant any paid Certificate fees, unless the Certificate Applicant submitted fraudulent or falsified information to the RA or failed to submit documentary evidence in support of the Certificate Application within 15 days of the application. In such a case the fee will not be refunded.

Any claim for refund will not be entertained in case of any wrong data entry done by the subscriber which causes no or wrong data entry in certificate.

Request for refund of payment made to dscexperts.com must be made within 5 business days of date of payment. Your request for a refund terminates your rights to use the dscexperts.com services and any related warranties.

Refund of the fees you paid to dscexperts.com is the maximum relief granted in any event, including but not limited to computation error, printing error, filing error, filing delay, data leakage, security breach, data loss, or non availability of service may refuse to issue a Certificate to any person, at its sole discretion, without incurring any liability or responsibility for any loss or expenses arising out of such refusal. Upon a refusal to issue a Certificate, dscexperts.com will refund to the Certificate Applicant any paid Certificate fees, unless the Certificate Applicant submitted fraudulent or falsified information to the RA or failed to submit documentary evidence in support of the Certificate Application within 15 days of the application. In such a case the fee will not be refunded.

Cancellation Policy

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to us and they have been initiated for the process of shipping.

There is no cancellation for Digital Signature Certificate.